Pages about “Feedback”

Giving feedbackBe specific about what happened and what to do next, keep it about the work rather than the person, and say you think they can meet the standard.
- Evidence: Some
- Takes: 15 minutes to prepare
Receiving criticismCalm down before you reply, ask questions until you know exactly what they mean, and sort the useful part from the sting later, on paper.
- Evidence: Some
- Takes: 10 minutes, then a day